Bellini’s, the Gulf-branded petrol forecourt in Heanor Road has been crowned champion at the coveted 2016 SuperStation Awards which celebrate best practice in petrol and convenience retailing across the UK.
Open to over 700 forecourts and recognised by the forecourt industry for its role in driving up every aspect of customer service, SuperStation reached its exciting climax in true Hollywood style with a traditional Gala Awards Dinner at Chesford Grange in Leamington Spa, Warwickshire last Thursday (6 October).
Bellini’s won in the Best Forecourt Shop category, sponsored by Fairbanks. Judges were impressed by its high standards of convenience retailing and constant reinvestment to improve the customer experience despite the pressures of two major supermarket chains in close proximity.
Following their victory, Peter and Pat Bellini said: “Our work to provide the best possible offering for our customers will continue and tonight is recognition of all the hard work that our 30 staff members put in day in day out.”
“SuperStation acknowledges the flagbearers of our industry; grafters, visionaries and innovators who are setting new standards in forecourt retailing,” added Ramsay MacDonald, Retail Director, Certas Energy, the largest supplier to independent fuel retailers in Britain, which launched the competition in 2012. “Year on year the quality of finalists increases and to win is a remarkable achievement. We congratulate Bellini’s and every member of staff who day in day out are working tirelessly to provide their customers with the highest possible standards of service . They are a credit to the Gulf brand, the community they serve and an inspiration to us all.”